Cookie consent

This site uses cookies that need consent. Learn more

Skip to content
Facit Data Systems
CCTV software that helps you to maximise your cameras

Heatmap software

Learn where your customers or site visitors go once they enter your store or venue, what aisles or attractions they head to, where they spend most time and where purchases are made
Photo of a shop with heat map overlay showing most popular areas in the store.

CCTV heatmap software

The Heatmap software - know as Facit Smart Zone - will allow you at a glance to be able to see what products or locations are acting as ‘honeypots’ and tailor your plans for different store, merchandise and venue layouts.
Bar chart illustrating dwell time in Zone A: 25% of people pass by, 54% stay for 5 minutes and 21% stay for 5–15 minutes.

Identify high- and low-traffic areas

Heatmap data is created at each current installed CCTV camera location and then combined into a floor plan visualisation that enables better analysis and understanding of ‘product’ placement.

Graph showing dwell time comparisons across a number of stores.

Optimise operations with business intelligence

Heatmap works over your legacy CCTV installation and helps you to maximise security camera investments by generating business intelligence for only a nominal additional cost.

Illustration showing how staff can be notified through speakers, computer alerts and headphones.

Live alerts for better customer service

This sophisticated yet accessible mapping solution provides real-time information about customer/visitor behaviour, trends and patterns that is otherwise only accessible with expensive hardware solutions.

Heatmap key features

Customer dwell time

Unlike conventional heat maps that provide information based on the time customers spend in your store or your venue, Facit Heatmap combines the dwell time information with customer/visitor spread, which produces a better understanding of customer/visitor behaviour.

Traffic count

CCTV heatmap software provides detail on how many people visited specific areas across your entire retail space or venue, over any specified time period. This information can help you to build a time profile and intelligence about popularity, stock control or sales staff allocation.

Journey mapping and graphical reports

CCTV heatmap software highlights the most popular paths customers take through your retail space or venue. Visually rich, graphical reports provide an excellent breakdown of key locations and customer routes through your store/venue

Physical/Non-physical interaction with products

Identify customer/visitor physical and non-physical interaction with, for example, product lines for better understanding of sales conversion rates.

Access a level of detail heat map software can’t match with Smart Zone

Set up notifications to improve staff response. Measure the success of your current floor layout. Find out how by booking your consultation today.